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Angela_xu's avatar
Angela_xu
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4 years ago

Failure analysis request for IC-PLD,CPLD (MPN:5M2210ZF256C5N)

Hi Intel/Altera team,

Jabil WuXI received 2pcs customer field returned component ,we have to request FA to manufacturer base on customer requirement.

Pls help co-ordinate this FA request and release RMA# to us for sample return ASAP. Thanks!

JPN: 300-J9127R6

MPN: 5M2210ZF256C5N

Supplier: Intel

Qty:2pcs

PO#:9085311990

GRN#1088546851

Problem Description: NO BOOT

Debug analysis finding: ①Sample1(SN#032017002547) P1V8_EBOD to GND short, (U9 K6 PIN)

② Sample2 (SN#)032017002536 P1V8_EBOD&P3V3_EBOD to GND short(U9 K6 T14 PIN)

Detailed information refer to attachments.

1 Reply

  • Zawani_M_Intel's avatar
    Zawani_M_Intel
    Icon for Frequent Contributor rankFrequent Contributor
    4 years ago

    Hi Angela_xu,

    For your information, Intel FPGA Reliability Report had stated clearly that we perform comprehensive testing and manufacturing controls on all its products. Altera Reliability Report Figure 1 shows a typical product manufacturing flow. Thus, the devices are leaving factory in good and working condition. Furthermore, Altera can provide automotive supply chain with the highest levels of quality and reliability because all of Altera’s manufacturing partners (TSMC, ASE and AMKOR) are certified and registered to ISO/TS 16949 automotive industry quality standard. Please refer Altera Reliability Report page 4, Altera Quality System:

    https://www.intel.com/content/dam/www/programmable/us/en/pdfs/literature/rr/rr.pdf

    By referring to the Intel FPGA Failure Analysis Service - we test all devices for shorts and opens before the devices leave our factory. All our devices are fully tested as good before shipped to customer. The purpose of production testing during manufacturing is to screen out bad units and in the case of this case, short in circuit diagram

    https://www.intel.com/content/www/us/en/programmable/support/support-resources/operation-and-testing/dvs-failure_analysis.html

    The short issue is highly suspected caused by an EOS event. This may be caused during reflow or just by someone touching the device or board without discharging themselves. This issue is generally due to Electrical Overstress (EOS) issue and we don’t see any valid reason to bring the device in for failure analysis.

    Thanks!

    Regards,
    Wani