EP2AGX65DF25I5G - sign of blacktopping

May I know if any updates regarding this finding?

Hi,

Apologize for the delay in response. For your information, all the devices purchased from our authorized distributor is original.

I am checking this with our quality team and will provide you the findings. As most of the team are on leave, it will take sometime to provide the information.

Apart from that, can you please provide us some information through forum email. I will email you the information needed.

Regards.

Aiman

Hi,

I have forwarded all the information to our Quality team. Will provide you an update once I have the answer.

Regards,

Aiman

Hi,

Update from our quality team,

There is no record of the marked traceability and reported PO.

You are required to raise this case via the distributor first. Kindly ask your distributor(Arrow) open the case and we will continue to support from there.

Thank you.

Regards,

Aiman

Hi,

Do you need further assistance for this case? Hope you have contacted Arrow in order for them to raise a case regarding this matter.

Regards,

Aiman

• As we do not receive any response from you on the previous question/reply/answer that we have provided. Please login to ‘ https://supporttickets.intel.com’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.