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Fang22's avatar
Fang22
Icon for New Contributor rankNew Contributor
1 year ago

EP2AGX65DF25I5G - sign of blacktopping

We have ordered FPGA EP2AGX65DF25I5G from Arrow Electronic but we found sign of blacktopping on side of the molding. and may i know why Mfg put Blacktop on the products , if Products are Original or ...
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NurAiman_M_Intel's avatar
NurAiman_M_Intel
Icon for Super Contributor rankSuper Contributor
1 year ago

Hi,


Update from our quality team,


There is no record of the marked traceability and reported PO.

You are required to raise this case via the distributor first. Kindly ask your distributor(Arrow) open the case and we will continue to support from there.


Thank you.


Regards,

Aiman