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Decop's avatar
Decop
Icon for New Contributor rankNew Contributor
3 years ago

Dell support assist error

Good morning !
I have a DELL XPS-15Z S/N: DMGRSQ1 2011 laptop with original BIOS A05 Windows 7 upgraded to Windows 10 = OK
I created a Rufus bootable USB to install Windows 11
The system starts well on the USB key and offers me the installation, but immediately fails because a driver is missing. Yet he read the USB key!?!?
I installed the DELL SupportAssist program which offers me to migrate my BIOS A05 to A09.
It lasts several minutes and then fails!?
I don't have a DELL CD-ROM Installation and finished warranty = no help from the hotline.
Solution ?
Thank you for your help.

2 Replies

  • Anonymous's avatar
    Anonymous
    3 years ago

    Good question - for Dell. Contact Dell for support.

    Doc (not an Intel employee or contractor)
    [Maybe Windows 12 will be better]

  • KennyT_altera's avatar
    KennyT_altera
    Icon for Super Contributor rankSuper Contributor
    3 years ago

    It does not seems to be related to Intel Support. I would suggest you find the right forum for the support.


    Thanks for your cooperation.