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sfraser's avatar
sfraser
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4 years ago

Cyclone 10 GX Devel. Kit Board Test System Failed

Hello, I just obtained the Cyclone 10 GX Dev Kit and am trying to use the provided Board Test System to test out the features on the board. I can connect to the board via USB and have installed the...
A_G's avatar
A_G
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4 years ago

Dear A,

I'm using the Cyclone 10 GX dev kit you mentioned (https://www.intel.com/content/www/us/en/programmable/products/boards_and_kits/dev-kits/altera/cyclone-10-gx-development-kit.html) in your reply.

I have a similar problem where I get the "Failed to read production information ..." error 4 out of 5 times when it is configured with factory default design (GPIO/Flash: bts_config.sof). When it does work with GPIO/Flash firmware, if I were to configure it with any other example design (XCVR/DDR3/FMC) I always encounter the above error.

Could you please advice how to troubleshoot this issue.

Best regards

AG