Forum Discussion

LLow0's avatar
LLow0
Icon for New Contributor rankNew Contributor
7 years ago

CISCO want to return back a field failed device back to Altera/Intel for FA. Can you please support this FA and perform root cause investigation for this part failure? Thank you.

FA#: CISCO PN: 16-4174-01 MPN: EP4CGX30CF23C8N(ALTERA) Date code: 1713 Lot code: VAAAF53171 Qty: 1 piece The customer fabric card was not booting up. Tried power off and bring it online but s...
Zawani_M_Intel's avatar
Zawani_M_Intel
Icon for Frequent Contributor rankFrequent Contributor
7 years ago

Hi LLow0,

I received your package and ERMA#27372 has been created.

We will update you the progress by private message.

Thanks!

Wani