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LLow0's avatar
LLow0
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6 years ago

CISCO want to return back a field failed device back to Altera/Intel for FA. Can you please support this FA and perform root cause investigation for this part failure? Thank you.

FA#: CISCO PN: 16-4174-01 MPN: EP4CGX30CF23C8N(ALTERA) Date code: 1713 Lot code: VAAAF53171 Qty: 1 piece The customer fabric card was not booting up. Tried power off and bring it online but s...
LLow0's avatar
LLow0
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6 years ago

Hi Zawani,

We have shipped this part to you under tracking number: HAWB 1MDWF00011416. Please kindly confirm whether you have received the part. Thank you.

Best regards,

Lay Foon