CISCO want to return back a field failed device back to Altera/Intel for FA. Can you please support this FA and perform root cause investigation for this part failure? Thank you.

Hey LLow0 you do realize you are posting in a PUBLIC forum where any random Joe with an account here can see your posts. Including all of Cisco's competitors.

I suggest you go thru the standard Cisco INTERNAL FAE route to handle Cisco specific product failure resolution.

ex-Cisco

Don