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lgermangm's avatar
lgermangm
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3 years ago
Solved

Bad Questa license file generated by the SSLC

Hello everyone.

I'm having an issue getting the Questa license file from SSLC. Every time I request the license, I receive a license file with only comments, which makes it invalid.

It seems to be the same error as in: https://community.intel.com/t5/Programmable-Devices/Questa-Starter-Edition-bad-license-file-generated/m-p/1375818#M84547

Can anybody help me to get a valid Questa license, please?

Thank you.

Germán.

  • AR_A_Intel's avatar
    AR_A_Intel
    3 years ago

    Hello,

    Good day

    Thank you for your patience. Apologize for the inconvenience happen, there are some technical issues due to upgrading proses. Now the license generator issue has been resolved. Login to https://licensing.intel.com/ to get your new license file and let us know how it goes.


6 Replies

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    3 years ago

    Hello

    Welcome to INTEL forum. Kindly provide your Questa license.dat file for further checking.


    • lgermangm's avatar
      lgermangm
      Icon for New Contributor rankNew Contributor
      3 years ago

      Hello.

      Enclosed you can find the license file I got. I changed the NIC ID to MYID and the file extension to .dat.txt to upload it.

      Thank you so much.

      Germán.

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    3 years ago

    Please give me some time to further check with our IT team regarding your issue. I’ll be back with an update. TQ


  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    3 years ago

    Hello,

    Good day

    Thank you for your patience. Apologize for the inconvenience happen, there are some technical issues due to upgrading proses. Now the license generator issue has been resolved. Login to https://licensing.intel.com/ to get your new license file and let us know how it goes.


    • lgermangm's avatar
      lgermangm
      Icon for New Contributor rankNew Contributor
      3 years ago

      Hello.

      For your informatio, I requested the license again and everything worked fine this time. Now, I have a correct file.

      Thank you so much for your great support.

      Have a nice day.

      Germán.

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    3 years ago

    Hope all well. We do not receive any response from you to the previous reply/answer that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you