Forum Discussion
• Please provide the specifications for marking, labeling and serial numbers plus date codes for parts LISTED BELOW UNDER DETAILS.
Hi Salah,
Sorry to tell you that Intel does not responsible for purchases that was made outside from Intel's authorized distributor. Plus, all of the devices mention above were obsolete few years ago, hence that is the reason why you could not find it through our authorized distributors. Customers are advice to purchase our latest MAX family product as example, MAX II, MAX V, and MAX 10 from our trusted sellers. It is beyond our control when the purchased is not from our trusted distributors.
As I mention before,
Intel FPGA has its authorized distributor to sale Intel devices. If you got the devices from formal distributors, you shouldn’t worry on the device authenticity as the devices must be valid units. Otherwise, we do not ensure the device quality and do not provide the further service.
We apologize for any inconveniences that come from us.
I will close this case as Intel does not provide further service for devices that is obsolete and was not purchase from Intel's authorized distributors.
Regards,
Aim