Forum Discussion
ETRONVietnam01911
New Contributor
New Contributorunabel to boot and the FCT screen is still dark
MFG：ALTERA MPN：A5EG013BB18AE6S we have found 10pcs faulty parts and need to apply for FA. Thanks.
Farabi_Altera
Regular Contributor
Regular ContributorHow is the test fail. Why you want FA. Please explain failure in details.
regards,
Farabi
ETRONVietnam01911The case request number is 06656196 and 06658684, but I have not received any response.
Now the quantity of failed units is 10pcs， the failure rate is 0.8% (10/1200). So we need to apply for the FA to know the root cause for this failure.
And I have provided the attachent for detail. If we want to apply for FA, please specify what additional information is needed (if there is a template)?
This is very urgent. Can you help me？Thanks.
