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CThaw's avatar
CThaw
Icon for New Contributor rankNew Contributor
7 years ago

This is important case found IC Intel/Altera Stratix® III Devices Failure [MFG PN: EP3SL70F780C4NAB] Failure during ICT [In-Circuit Test] under IBM BU. The failure symptom is FPGA Power +3.3VE Load to GND.

To immediate action and validate root cause of Altera Corporation's Component Failure. We had submitted case service requested via Intel Premier Support (IPS) Web Portal under Case 00423526 as below....
Zawani_M_Intel's avatar
Zawani_M_Intel
Icon for Frequent Contributor rankFrequent Contributor
7 years ago

Hi Chaiyuth,

I believe you have received the shipping pac for your return guidelines on last Thursday. Please check your private message or if you can't find the attachment, I will re-attach the file for you.

Thanks!

-Wani-