Forum Discussion
CThaw
New Contributor
7 years agoThis is important case found IC Intel/Altera Stratix® III Devices Failure [MFG PN: EP3SL70F780C4NAB] Failure during ICT [In-Circuit Test] under IBM BU. The failure symptom is FPGA Power +3.3VE Load to GND.
To immediate action and validate root cause of Altera Corporation's Component Failure. We had submitted case service requested via Intel Premier Support (IPS) Web Portal under Case 00423526 as below....
Zawani_M_Intel
Frequent Contributor
7 years agoDear Chaiyuth,
We are so sorry to know that you have an issue with Intel FPGA product. To help us understand more about your device failure, could you please share with us some info ;
1. Please provide full device details.
1.1. Device name: Stratix III
1.2. Full part number: EP3SL70F780C4NAB
2. What is the failure rate? What is the failure rate vs. tested sample? Example: 2 out of 100 units.
3. What is the failure symptom? Please elaborate the failure symptom in detail.
4. When did the failure happen? How did you discover the failure?
5. How did you determine the failure? Please elaborate the procedures.
6. Does the failure unit ever working before failure?
7. Did they violate solder re-flow temperature profiles, moisture sensitivity? Please provide the re-flow temperature profiles.
8. Did you swap the failure device to a known good board? Is the failure following the device or board?
Thanks!
-Wani-