Forum Discussion
Zawani_M_Intel
Frequent Contributor
7 years agoDear Chaiyuth,
We are so sorry to know that you have an issue with Intel FPGA product. To help us understand more about your device failure, could you please share with us some info ;
1. Please provide full device details.
1.1. Device name: Stratix III
1.2. Full part number: EP3SL70F780C4NAB
2. What is the failure rate? What is the failure rate vs. tested sample? Example: 2 out of 100 units.
3. What is the failure symptom? Please elaborate the failure symptom in detail.
4. When did the failure happen? How did you discover the failure?
5. How did you determine the failure? Please elaborate the procedures.
6. Does the failure unit ever working before failure?
7. Did they violate solder re-flow temperature profiles, moisture sensitivity? Please provide the re-flow temperature profiles.
8. Did you swap the failure device to a known good board? Is the failure following the device or board?
Thanks!
-Wani-