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TTho's avatar
TTho
Icon for New Contributor rankNew Contributor
7 years ago

The IC MAX II of Kit Development Stratix III be deformed

We have found IC MAX II of Kit Development Stratix III be deformed S/N: 3SL150N0942 Link: https://drive.google.com/file/d/18MCA3HV7UALL-GFmRHvkLTtsp9tgwQ2L/view https://drive.google.com/file/d/1jC...
Nooraini_Y_Intel's avatar
Nooraini_Y_Intel
Icon for Frequent Contributor rankFrequent Contributor
7 years ago

Hi Ms Tho,

If you were able to power up and use the Stratix III dev kit for sometimes before it started to failed then the board was not faulty from the beginning. When did you received/purchase the Stratix III development kit? I checked within the internal team and they confirmed the RMA is only valid within the warranty period and due to the board faulty (not user induced failure). The FPGA development kit warranty period is 90 days from the time it was purchased.

Regards,

Nooraini