The IC MAX II of Kit Development Stratix III be deformed

Dear Nooraini, May I know, which Stratix III development kit are you referring to? Are you referring to this DK-DEV-3SL150N? Please help to confirm on this. * Yes, this is DK-DEV-3SL150N When did you notice the deform surface on the MAX II device? * When we power up the Stratix III development kit Are you able to power up the Stratix III development kit? * No, are not Are you able to detect the Stratix III + MAX II device in the JTAG chain using the Quartus programmer tools? * No, are not. We try We have found this problem on some board Stratix III before. We think that defective material on MAX II device Can we send back for repairing? or you will send new one for replacement Thanks & Regards,