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prerna's avatar
prerna
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2 years ago

Restricted Access Error on Trying to Create an Account

Hi,

I am trying to create an account using my work email id, to purchase the Intel FPGA license. When I enter my email, I get the following error. Could I know the possible reasons for the same?

Thanks,

Prerna

6 Replies

  • AR_A_Intel's avatar
    AR_A_Intel
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    Hello,

    Welcome to INTEL forum. For information regarding license costs or purchasing, we recommend contacting our distributor. You can find the contact details for our sales and distributor nearest to your location by visiting the following link: link to Intel's "Where to Buy" page.


  • prerna's avatar
    prerna
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    Hi,

    Thanks for getting back to me. I also want to apply for an educational license, which requires the usage of the university email address for account activation. I am unable to use the mentioned email id for the same, and am getting the same error while trying to register for the account. Could you let me know the reasons for the same?

    Regards

    Prerna

  • prerna's avatar
    prerna
    Icon for New Contributor rankNew Contributor

    Hi,

    The problem is actually in creating an account on intel icensing centre with my university email address, as it is showing Singapore as a restricted domain. As mentioned on the links shared by you, the university license can be requested only from a university emaiI address. I have already contacted the Intel customer support, and they redirected me here.

    Could you let me know how to proceed ahead with this issue?

    Regards

    Prerna

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor

    May we know, have you contacted University/Intel Academic Program team. My suggestion, drop an Email to University/Intel Academic Program fpgauniversity@intel.com and Our university team will help on University/Academic Program related. Thanks


  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor

    We do not receive any response from you to the previous reply that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you