Quartus license activated using FPGA Devolepemnt kit expired in 3 months

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You need to contact the vendor who sold you the board, or submit a support request directly to Altera to get this resolved.

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My service request to Altera on this matter is open from last 2 days, I am yet to receive response from them.

Please, if anyone has encountered this issue earlier let me know how you resolved it. We have only 22 days left before the grace period expires, waiting for response from altera is going to cost us if they are going to take their own sweet time.

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You said you used the NIC ID of the board, not the computer where you are installing and running Quartus?

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Sorry forgot to mention that. Yes license was generated for a single computer only. also below is the response from altera.

"Hi Arjun,

Quartus Development Kit version (SW-Quartus-DKE) license is not perpetual. It has a hard death after 12 months and can't be renewed.

Would you consider buying a new Quartus Fix or Float? Unlike Quartus DKE, Quartus Fix and Float are perpetual as long as you stay with versions that releases prior to the maintenance expiration.

Kindly contact Altera distributors for purchase enquiry. Their contacts can be found at http://www.altera.com/corporate/contact/sales/worldwide/con-sales-ww.jsp

If you need any further assistance, pls let me know.

Regards,

Winnie"

Does anyone know when does the count down for this 12 months starts. Is it from the day license was generated or from date of purchase of the board, To be frank I am totally confused.

Regards,

Arjun

Sorry forgot mention....Yes the license generated was fixed not floating. I am attaching a screen shot of the quartus license selection screen, please cross verify.

also we received response from altera, saying that the license available with the board is not perpetual and sudden death will happen after 12 months.

We got the license expired message soon after 79 days of license generation, does anyone know when does this count down of 12 months start ( is it from date of board purchase or license generation date) or is there any fault with the way we generated license file.