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Zawani_M_Intel's avatar
Zawani_M_Intel
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5 years ago

Hi,

Do you suspect any failed pins? If yes, can you listed the pin name here?

Wania

  • SOtha1's avatar
    SOtha1
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    5 years ago

    Failed part removed and no specific pin was suspected failing .

    The failed board has been isolated, passed after replacement with new EP4CGX50CF2317N.

    Hence, customer want this unit to send back to Intel for further FA. Please help to share the ERMA #.

    • SOtha1's avatar
      SOtha1
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      5 years ago

      Hi Wani,

      Any update on this?

      We seek your prompt respond here since Juniper is now chasing for the FA result. This failure observed on our RMA board, return from field and wanted to understand the failure root cause. Please help to look into thus request and provide the ERMA # accordingly.

      • SOtha1's avatar
        SOtha1
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        5 years ago

        Hi Zawani,

        Kindly support on this FA request asap. Your prompt support is required for this case.