No device is detected

Hi dlim,

Thanks very much for your information.

My company is located in Hong Kong and there is the contact information

Name: Cloud Light Technology Limited

Address: 3/F, 6 Science Park East Avenue, Hong Kong Science Park, Shatin, New Territories, Hong Kong, China

Telephone: +852 92116586 (Hong Kong)

+86 14714605992 (China Mobile)

Website: https://www.cloudlight.com.hk/index.php

Here are my main problems:

• The board cannot recognized by Windows 10 (this is the biggest issue. The Windows can install the driver but always claims that there encounters error);
• How to activate the Intel Quartus® Prime Pro Software One-Year license;
• How to USE the BTS.

Thanks for your help and I am looking forward to hearing from you.

Yours Sincerely,

Jack YEUNG