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wuhannus's avatar
wuhannus
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5 years ago
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MAX10 FPGA Develop kit replacement RMA request

Hi, We purchased three sets of MAX10 FPGA develop kit (Part number: DK-DEV-10M50-A) in July 2020 through Mouser.sg. All these three sets function well when we started deploy our project. Recently...
  • AR_A_Intel's avatar
    AR_A_Intel
    5 years ago

    Hello Sir

    Thanks for your update and patience. We have opened a ticket regarding you issue. Contact local authorized Intel Distributors near you to request RMA together with the following information. Distributor link https://www.intel.com/content/www/us/en/partner/where-to-buy/overview.html

    a) Development Kit S/N : 10M50DA0003799

    b) IPS No. 00558913

    c) The debugging steps done:

    During the measurement, we use micro probes contact with the HSMC pins directly to read data from the pins. At initial measurement, it works well. After several times measurement, it doesn't give any data signal out. The measurement pin will stay high or low for all the time. Then, after turn-on and off again, we hear the short-current sound.

    Please notify your distributor that the dev.kit is in working condition before problem.


AR_A_Intel's avatar
AR_A_Intel
Icon for Super Contributor rankSuper Contributor
5 years ago

Hello

Welcome to INTEL forum. But before we go for RMA request proses, could you share with me the step and how you perform the on-board pin measurement on HSMC pin? Are you probing on the HSMC connector itself or you have HSMC daughter card?

• could you provide and show us some picture on your method of testing?


  • wuhannus's avatar
    wuhannus
    Icon for New Contributor rankNew Contributor
    5 years ago

    Hi Mr. Rahman,

    Thanks very much for your reply.

    The step is the following. The measurement is directly probe to the HSMC pins itself as shown in the attachment photo.

    Step1. Define the two jacent pins in the verilog files (one input and the other output for signal flow through). Generate the SOF file.

    Step2. Before, power up the fpga, put the probe between two ajacent pins as defined in Step 1 and fix the contact by the hand helper.

    Step3. Power up the FPGA and upload the SOF file then monitor the waveform on the oscilloscope.