MAX10 FPGA Develop kit replacement (repair) request

Hello Sir

Thanks for your patience. We have open a ticket regarding you issue. Contact local authorized Intel Distributors near you (Mouser.sg). to request RMA together with the following information. Distributor link https://www.intel.com/content/www/us/en/partner/where-to-buy/overview.html

a) Development Kit S/N :

1st set

Serial Number : 10M50DA0005098

2nd set

Serial Number : 10M50DA0005096

b) IPS No. 00547130

c) The debugging steps done:

During the measurement, we use micro probes contact with the HSMC pins directly to read data from the pins. At initial measurement, it works well. After several times measurement, it doesn't give any data signal out. The measurement pin will stay high or low for all the time. Then, after turn-on and off again, we hear the short-current sound.

Please notify your distributor that the dev.kit is in working condition before problem.