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GZhan28's avatar
GZhan28
Icon for New Contributor rankNew Contributor
5 years ago

MAX10 development kit uart issue "non genuine device"

Hi Intel, I purcahsed a MAX10 development kit from Digikey--intel order code : DK-DEV-10M50-A I am using windows 10 system. When I try to use serial port, my tera term or putty show non genuine d...
GZhan28's avatar
GZhan28
Icon for New Contributor rankNew Contributor
5 years ago

Under device manager, the port can be correctly seen.

It works perfect under windows7 because windows7 driver does not detect fake chip. But I have limited access to win7 now, and I do not have Linux.

I need this board work with window 10.

AnilErinch_A_Intel's avatar
AnilErinch_A_Intel
Icon for Frequent Contributor rankFrequent Contributor
5 years ago

Hi,

Please let us know the version details about the driver.

Also if you cannot get access to any machine other than Windows 10 , please try to use an older version of driver and see that if the issue still persists.

As we cannot comment on what is the mechanism used by the driver software to judge a chip to be non genuine , you can try to get the board working with an older version of driver.

Thanks and Regards

Anil