JTAG chain is broken when DDR4 is enable

I have disabled the DDR4 IP's JTAG debugger as the attached picture, The JTAG chain is still broken:

$ jtagconfig -d

1) Arria10 IDK [USB-1]

(JTAG Server Version 18.1.0 Build 222 09/21/2018 SJ Pro Edition)

Unable to read device chain - Hardware not attached

Captured DR after reset = (02E660DD)

Captured IR after reset = ()

Captured Bypass after reset = (0)

Captured Bypass chain = ()

JTAG clock speed 6 MHz