Interface welding has some issues on the new replaced Cyclone-V FPGA board
- 4 years ago
Hello Sir
Thanks for your update and patience. We have opened a ticket regarding you issue. Contact local authorized Intel Distributors near you to request RMA together with the following information. Distributor link https://www.intel.com/content/www/us/en/partner/where-to-buy/overview.html
a) Development Kit S/N : 5CPCle00002517
b) IPS No. 00607060
c) The debugging steps done:
Name: Sancy Yang
Email Address: yangjun2@goodix.com
Company/University Name: Shanghai Chuansi Electronic Technology Co., Ltd
Dev kit OPN : DK-DEV-5CGTD9N
During RMA proses, customer was send with replacement board (S/N : 5CPCle00002517). Upon receiving the board, they notify that the board has a problem of interface welding. One of the switches is not in proper placement. Refer to attachment.