Forum Discussion

CWarr1's avatar
CWarr1
Icon for New Contributor rankNew Contributor
6 years ago

I have a faulty Arria-10 SoC board. Please advise how to obtain an RFD so I can return the board to Mouser. Thanks!

fault Description: Board checked and tested as per “getting started” section of user guide Board switches and jumper settings confirmed to be as expected. I am using the SD card supplied with t...
AR_A_Intel's avatar
AR_A_Intel
Icon for Super Contributor rankSuper Contributor
6 years ago
Sorry for the delay in respond as last week is public holiday. As we communicate before, the Dev Kit is Out of warranty. You can get your distributor (Mouser) to refer to our Customer Service Team by referring to IPS ticket# 00439542 regarding the warranty issue.