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RSang's avatar
RSang
Icon for Occasional Contributor rankOccasional Contributor
6 years ago

How to proceed to have the RMA# for 1ST280EY2F55I2LG (Stratix 10) q'ty 1pcs?

we have FPGA device (Stratix 10) failed flying probe test Q'ty 1 pcs from product NPI. After verify, we found the resistance of pin BC41 (VCCT_GXBL1C) vs pin BB43 (Gnd) is low resistance(23 Ohm) co...
RSang's avatar
RSang
Icon for Occasional Contributor rankOccasional Contributor
6 years ago

Dear Wani,

we need your help to follow up your team about NTF part tracking no. Cisco team need the sample to do re-mount. Please support on this.

  • Zawani_M_Intel's avatar
    Zawani_M_Intel
    Icon for Frequent Contributor rankFrequent Contributor
    6 years ago

    Need to confirm with you if you receive any email notification from our internal shipping forwarder? If no, please do let me know because once we send a request to return tested unit back to customer, there will an email sent to customer for acknowledgement.

    Wani