Forum Discussion

KCMurphy's avatar
KCMurphy
Icon for Occasional Contributor rankOccasional Contributor
4 years ago

Factory Restore fails Arria 10 Dev Kit PRD version

I've been using my Arria 10 Dev Kit for a while, and all of a sudden the BTS system (and other programs) refuses to work. I get the following error most of the time. "Failed to read production in...
KCMurphy's avatar
KCMurphy
Icon for Occasional Contributor rankOccasional Contributor
4 years ago

My mistake. BTS, not Quartus.

This BTS says it is 15.1.2.193

So, I need to install Quartus 15.1.2.193 in order to get the proper image for the factory reset? I note that the bts version with Quartus 21.2 is also "15.1.2.193"

KCMurphy's avatar
KCMurphy
Icon for Occasional Contributor rankOccasional Contributor
4 years ago

OK. These instructions make no sense at all.

The BTS is a separate download from Intel, included in https://www.intel.com/content/dam/altera-www/global/en_US/support/boards-kits/arria10/FPGA/arria10GX_10ax115sf45_fpga_v15.1.2p2.zip

As expected, installing 15.1.2.193 does not affect the process.

The BTS apparently does not come in any Quartus version, and its test images are pre-built. It is designed to test the Development kit and the tests all fail. Attempting to restore the factory load fails strangely. The card was a bit flaky when I got it, but I assumed that was my error. But then my own builds would not respond, and when I ran the tests again they all failed.

The board no longer returns its MAC address, rev level or serial number, as seen above in "screenshot2" in the original post, and usually does not return the FPGA product ID.

Is there a warranty on these things?