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SSril1's avatar
SSril1
Icon for New Contributor rankNew Contributor
6 years ago

FA FOR SAMPLS EP4CGX150DF27I7N (080-1594-001ZNE) 1 UNIT We would like to send sample to perform FA.

Please be informed, end customer was returned the failure unit to CTH.

We has rechecked the failed product at functional test station, the result shown Laser Calibration fail and we suspect this device has been related to this failure. Please see more detail as the attached file.

2 Replies

  • Deshi_Intel's avatar
    Deshi_Intel
    Icon for Regular Contributor rankRegular Contributor
    6 years ago

    Hi,

    This is Intel support agent.

    Typical FA support process in Intel forum is via private message to protect customer design confidentiality.

    I will initiate the private message discussion with you shortly.

    Thanks.

    Regards,

    Intel Support Agent

  • Deshi_Intel's avatar
    Deshi_Intel
    Icon for Regular Contributor rankRegular Contributor
    6 years ago

    Hi,

    I have not hear back from you at all be it in this forum case update or via private message update.

    For now, I am closing this case.

    Feel free to file new case if you still want to pursue for FA support request.

    Thanks.

    Regards,

    Intel Support Agent