Forum Discussion
Hi Alina,
Unfortunately, the details given is not enough to request for ERMA.
To make it easier, could you share with me ;
1. What is the failure rate? What is the failure rate vs. tested sample? Example: 2 out of 100 units.
2. What is the failure symptom? Please elaborate the failure symptom in detail.
3. When did the failure happen? How did you discover the failure?
4. How did you determine the failure? Please elaborate the procedures.
5. Does the failure unit ever working before failure?
6. Did they violate solder re-flow temperature profiles, moisture sensitivity? Please provide the re-flow temperature profiles.
7. Did you swap the failure device to a known good board? Is the failure following the device or board?
8. Is this a prototype build or volume/mass production?
9. Kindly provide quantitative investigation result that could proof the failure is Intel FPGA induced.
Please do not share confidential information publicly. If you required private message, please do let us know.
Thanks!
Wani
- ADobr6 years ago
New Contributor
Hi WaniMy,, Please see below the answers available. Can you provide RMA? 1. What is the failure rate? What is the failure rate vs. tested sample? Example: 2 out of 100 units. The failure rate is 5.63% for last year (12 out of 213 units) 1. What is the failure symptom? Please elaborate the failure symptom in detail. Timing issue had been detected on Chopin device (volatile FW). MT3T8 Chopin fixing image must not be used in FCT, as it works as screening image, to prevent misbehavior of new MT3T8 deliveries with SW Rel <= Rel 8.0. 1. When did the failure happen? How did you discover the failure? The units are failed in FCT with ‘chopin ssfsk test’. 1. How did you determine the failure? Please elaborate the procedures.