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NJie's avatar
NJie
Icon for New Contributor rankNew Contributor
1 year ago

Does any one use the Agilex™ 7 FPGA I-Series Development Kit (2x R-Tile and 1x F-Tile) before?

We bought this board and it comes in with not able to identify FPGA onboard from Quartus. We can see USB device from a computer which we connect to. And if we disable FPGA JTAG, we can see a virtual JTAG. But we got "no valid device detected" once we enable the FPGA on board. it seems its JTAG does not work.

We would appreciate for any suggestions on how to get this board being alive.

Board Debug

2 Replies

  • Farabi's avatar
    Farabi
    Icon for Regular Contributor rankRegular Contributor
    1 year ago

    "We sincerely apologize for the inconvenience caused by the delay in addressing your Forum queries. Due to an unexpected back-end issue in our system, your Forum cases, along with others, did not get through as intended. As a result, we have a backlog of cases that we are currently working through one by one.

    Please be assured that we are doing everything we can to resolve this issue as quickly as possible. However, this process will take some time, and we kindly ask for your patience and understanding during this period. The cases will be attended by AE shortly.

    We appreciate your patience and understanding, and we are committed to providing you with the best support possible.

    Thank you for your understanding."