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DEVARAJAN's avatar
DEVARAJAN
Icon for New Contributor rankNew Contributor
7 months ago

DK-DEV-10AX115S-A Arria 10GX FPGA Signal Integrity development kit issue

Intel team,

M/s HCL Technologies, Chennai had purchased ( DK-DEV-10AX115S-A ) Arria 10GX FPGA Signal Integrity development kit, invoice dated 14th September 2023 through M/s Macnica cytec, Singapore.

We observe issue with Reset signal.

We would like to submit for repair. Please let us know how to proceed.

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1 Reply

  • WZ2's avatar
    WZ2
    Icon for Frequent Contributor rankFrequent Contributor
    7 months ago

    Hi there,

    I’m sorry, but this forum does not handle repair-related matters. If you purchased your device directly from Intel/Altera, you can reach out to your sales representative. If you purchased it through a third-party distributor, please contact them. They will be able to submit a service request to check if the device is still covered under repair service.

    Best regards,

    WZ