Forum Discussion

Pradeepraj_M's avatar
Pradeepraj_M
Icon for New Contributor rankNew Contributor
1 year ago
Solved

Cyclone V SOC not booting

Hi Team,

We are using QSPI (S25FL512) flash to program the Cyclone V SoC (5CSEBA2U2317). Writing to the flash is successful, and programming completes using the JIC file in the Quartus Programmer tool. However, the expected functionality is not observed, which has been verified by directly programming the .sof file. The configuration device used is S25FL512, and the mode is set to Active Serial x4 for QSPI during the conversion of the .sof file to a JIC file. Additionally, verification fails when attempting to verify the file in the Quartus Programmer after a successful programming.

While attempting to boot the HPS from the SD card, the power supply's current consumption increases, but no data is received from the UART. When booting from the QSPI flash, the boot is successful and appears in the Quartus terminal; however, no data is received from the UART in this case either. Please help us resolve these issues.

Fpga Devkit
  • Jeet14's avatar
    Jeet14
    1 year ago

    Hi,


    As we do not receive any response from you on the previous question/reply/answer that we have provided. Please login to ‘https://supporttickets.intel.com/s/?language=en_US’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.


    Regards

    Tiwari


3 Replies

  • Jeet14's avatar
    Jeet14
    Icon for Frequent Contributor rankFrequent Contributor
    1 year ago

    Hi,


    We sincerely apologize for the inconvenience caused by the delay in addressing your Forum queries. Due to an unexpected back-end issue in our system, your Forum cases, along with others, did not get through as intended. As a result, we have a backlog of cases that we are currently working through one by one.

    Please be assured that we are doing everything we can to resolve this issue as quickly as possible. However, this process will take some time, and we kindly ask for your patience and understanding during this period. The cases will be attended by AE shortly.

    We appreciate your patience and understanding, and we are committed to providing you with the best support possible.

    Thank you for your understanding.


  • Jeet14's avatar
    Jeet14
    Icon for Frequent Contributor rankFrequent Contributor
    1 year ago

    Hi,


    Due to internal technical issues/glitches, this case was not assigned.

    To work on this case, please let me know if this issue is still there or the current status of this issue?


    Regards

    Tiwari


  • Jeet14's avatar
    Jeet14
    Icon for Frequent Contributor rankFrequent Contributor
    1 year ago

    Hi,


    As we do not receive any response from you on the previous question/reply/answer that we have provided. Please login to ‘https://supporttickets.intel.com/s/?language=en_US’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.


    Regards

    Tiwari