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SSmit7's avatar
SSmit7
Icon for New Contributor rankNew Contributor
5 years ago

Cyclone V GT board test system not functional

Hello I have been trying to get the basic board test system up and running for the Cyclone V GT development kit. I am running it on Quartus 13.0.1 (service pack 1). I can connect to the board via ...
AR_A_Intel's avatar
AR_A_Intel
Icon for Super Contributor rankSuper Contributor
5 years ago

Hi Sir

At this point, most probably it could be board error as we can’t replicate the issue with our board. We recommended for RMA. Could you help provide the following for warranty checking before RMA process?

Name:

Email Address:

Company/University Name:

Dev kit OPN :

Serial Number :

A copy of invoice that shows time and date of purchase. You may reply/attach your file in private message for privacy purpose.