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ZWU28's avatar
ZWU28
Icon for New Contributor rankNew Contributor
7 years ago

Cyclone 10 GX Development Kit USB3.1 Channel problem

Hi, there We purchased the Cyclone 10 GX Development Kit. After co-operate with System Level Solutions (India) Pvt. Ltd. for 3 weeks, we found that the USB3.1 channel can not setup any super speed(5...
AR_A_Intel's avatar
AR_A_Intel
Icon for Super Contributor rankSuper Contributor
7 years ago

Hello Wu,

I done some checking with support team and I help you open a IPS case. Your dev.kit has been validated under warranty. Contact your local authorized Intel Distributors(Mouser) to request RMA together with the following information:

a) Development Kit S/N 10CGX0000346

b) IPS No. 00408489

c) The debugging steps done:

Thanks.