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ZWU28's avatar
ZWU28
Icon for New Contributor rankNew Contributor
7 years ago

Cyclone 10 GX Development Kit USB3.1 Channel problem

Hi, there We purchased the Cyclone 10 GX Development Kit. After co-operate with System Level Solutions (India) Pvt. Ltd. for 3 weeks, we found that the USB3.1 channel can not setup any super speed(5...
AR_A_Intel's avatar
AR_A_Intel
Icon for Super Contributor rankSuper Contributor
7 years ago

Hello,

We apologies for the confusing happen. May I know, did you get your distributor (Mouser) to request RMA? As I communicate with you in my previous reply, you need to get your Distributor to request RMA via IPS. In this case you need to get Mouser to contact apgcs@intel.com for RMA request.