Forum Discussion
Honored ContributorCan't get C5G Control Panel v 1.0.2 to connect to Cyclone V GX Starter Kit board
I get a popup dialog box with the following message: please make sure quartus is installed! when I attempt to connect the Control Panel running on my Windows 7 PC to the Cyclone V GX Starter Kit board. I have the USB Blaster cable properly connected and the driver is installed. The device shows up in the Windows Device Manager as: altera usb-blaster. I have not reprogrammed the FPGA, it still has the original demonstration program installed and running. I have Quartus II 64 Bit version 15.0.2 installed and running. Please advise.
15 Replies
Altera_ForumHi,
Normally we will use the BTS or the QII to interface with the CV GX starter kit instead of using control panel.- Altera_Forum
So what you are saying is not to use the Control Panel? You have an entire chapter in your CG5 User Manual devoted to using it: this doesn't make any sense to me.
--- Quote Start --- Hi, Normally we will use the BTS or the QII to interface with the CV GX starter kit instead of using control panel. --- Quote End --- - Altera_Forum
So I'm afraid my out-of-the-box experience turned into a nightmare. I watched a youTube video entitled: "Low Cost FPGA Kits Available Now" https://www.youtube.com/watch?v=n1ov9ve4s2s that walks through the out-of-box experience and makes it all look so simple. I wish I could say I had the same experience but I did not. There is obviously a problem because if I follow the steps presented in the video, I do not achieve successful results. I tried a second Cyclone V GX Starter Kit board and had exactly the same results which points to some sort of USB Blaster driver problem or a problem with the latest version of Quartus® II software.
The board looks like a great board but it currently useless to my company. - Altera_Forum
Normally at my side, I would use BTS to verify the board functionality and then create my own designs to work with this board. So far, I have never work with the Control Panel before, so could not comment further. You might want to contact your local sales or MySupport to check with Altera on this.
- Altera_Forum--- Quote Start --- Normally at my side, I would use BTS to verify the board functionality and then create my own designs to work with this board. So far, I have never work with the Control Panel before, so could not comment further. You might want to contact your local sales or MySupport to check with Altera on this. --- Quote End --- Our support guy is coming in today to take a look at the problem. We have reproduced the problem on multiple systems running at least 2 different versions of Quartus II. Sorry to sound like an idiot but I'm new to Altera so could you tell me what BTS stands for? It sounds like it really works so I am definately interested in using it. Thanks
- Altera_Forum
BTS is the Board Test System which normally come together with the kit installation. It is equipped with some ready designs and GUI for you to quickly test out some features available on a development kit.
- Altera_Forum
I understand the board built by Altera will have BTS. But the Cyclone V GX Starter kit is built by Terasic. Maybe they will have different name for BTS. You can further check with Terasic.
- Altera_Forum
I had the same problem and asked Terasic what to do. Their solution was to first load the C5G_ControlPanel.sof file onto the board using Quartus Programmer. After that, the Control Panel was able to connect.
- Altera_Forum--- Quote Start --- I had the same problem and asked Terasic what to do. Their solution was to first load the C5G_ControlPanel.sof file onto the board using Quartus Programmer. After that, the Control Panel was able to connect. --- Quote End --- Thank you for sharing the solution.
- Altera_Forum
Hi ortonmc,
Thanks for the solution.
