BTS not detecting device

Hi deb,

I had exactly the same issue with my newly arrived Cyclone V Dev kit.

I was a bit confused as to whether Version 12.1.1 meant Quartus V12.1 with sp1.

Anyway, I tried

Kit Installation 12.1.1 with Quartus 12.1 sp1 - didn't work - similar message to yours

Kit Installation 12.1.0 with Quartus 12.1 sp1 - total failure

Then I followed the procedure in the quick start menu ("Step 3") to load and run the BTS from the Kit Installation 12.1.1 files.

It all looks good now, the BTS runs.

I think the board and software was probably all ok, it was just that I had not realised that the DEV board boots to run the portal application(D25 lit on my board),

not the BTS application.

The BTS needs the PGM_SEL button pressed and then PGM_Config to select and run the BTS application, D26 lit on my board.

The Portal and BTS apps seem to be mutually exclusive.

I havn't explored the D27 lit application, if any, yet.

Summary ( for my Cyclone V Dev kit )

Kit Installation 12.1.1 with Quartus 12.1 sp1 + loading and running the BTS app from the 12.1.1 kit files as per quick start guide works.

The loading may have been redundant.

BTS does not run at power-up, it has to be selected by PGM_SEL and run by PGM_Config

Cheers, Steve