Arria 10 SoC FPGA Development Kit Not Configuring FPGA on Boot

Question

Hello,
I am currently working with an Intel Arria 10 SoC Development Kit https://www.intel.com/content/www/us/en/products/details/fpga/development-kits/arria/10-sx.html. 
After following the instructions on https://www.rocketboards.org/foswiki/Documentation/Arria10SoCGSRD#Creating_SD_Card 
we are not able to get the FPGA to configure/boot from the SD card.  We have looked through the documentation both on rocketboards and what is downloadable from the board's website for solutions or to bring the board back to its factory state.  We have also tried to program on the USB Blaster and continue to have no luck.  The done light does not come on after Quartus (Prime Pro 22.4) says it has finished programming.  The JTAG programming light does flash very dimly while it is being programmed.
When connected to the USB UART, we are able to open a terminal through PuTTY, but are not able to type or do anything else.
When the board is turned on, the fan starts, the LCD screen comes on and the power light comes on.  However, no characters appear on the LCD screen.
We are currently trying to get the GHRD to work on the board.
Any help is greatly appreciated!
Thank you!

jeet14 · Answer

Hi,When you are using the SD card make sure you had checked below options as well.First, confirm the following:DDR4 memory card is installed on the HPS Memory slotMicro SD boot flash card is installed on the Boot Memory Daughtercard slotThen, the board switches need to be configured as follows:SW1: OFF-OFF-ON-ONSW2: All OFFSW3: OFF-ON-ON-ON-ON-OFF-OFF-OFFSW4: All OFFAlso, the board jumpers need to be configured as follows:Leave the SD Card boot card jumpers placed in their default configurationOn the development board:Place jumpers J16, J17BSEL0(J3) = 1 (left)BSEL1(J4) = 0 (right)BSEL2(J5) = 1 (left)Leave all other board jumpers unplacedAlso, did you tried with another SD card?RegardsTiwari

jd23 · Answer

Hello,
Thank you for your response.
We have checked the options you mentioned, and the settings are correct.  We have also tried 2 different SD cards already.
Do you have any files that we could use, maybe via the JTAG interface, to program the FPGA and see if it will configure.  We have not been able to get the board to configure with the GHRD, and have not seen the green done light come on at all.
Thank you!

jeet14 · Answer

Hi,You can use the .sof file from the A10 GSRD.https://releases.rocketboards.org/2022.12/gsrd/a10_gsrd/To program .sof using the JTAG, follow the below link-https://www.intel.com/content/www/us/en/docs/programmable/683819/22-1/programming-your-device-with-jtag-chain.htmlBelow Reference example-Intel FPGA Programmable Acceleration Card N3000https://www.intel.com/content/www/us/en/docs/programmable/683190/1-3-1/using-jtag-to-load-the-sof-file.htmlAlso make sure to check the default switch &amp; jumper settings.https://www.intel.com/content/www/us/en/docs/programmable/683227/current/default-switch-and-jumper-settings.htmlLet me know after trying above.RegardsTiwari

jeet14 · Answer

Hi,Let me know if you have queries on this matter.RegardsTiwari

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Arria 10 SoC FPGA Development Kit Not Configuring FPGA on Boot

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