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okramer's avatar
okramer
Icon for Occasional Contributor rankOccasional Contributor
6 years ago

Arria 10 GX dev kit board doesn't display anything on LCD after power up and doesn't connect to host via USB.

In an effort to debug other issues, I removed my new dev board from the host's PCIe and am using the DC power cable instead. When I switch power on, the LCD is backlit but blank. I used to see messag...
okramer's avatar
okramer
Icon for Occasional Contributor rankOccasional Contributor
6 years ago

​@AAbd RAhman_Intel​ Thanks. That link contains the board package I previously downloaded, and that contains the BTS. I do see

 ACDS Release:  v15.1.2 build 193
 Board revision: Rev E3p1 
...
Software Requirements
========================
Demo applications installed with the Development Kit require the installation 
of Quartus Prime v15.1.2 or later and are supported on the following operating systems:

That says "Quartus Prime v15.1.2 or later." But you say that Quartus needs to be exactly the same version? If so, then even though Quartus is at 19.3, the latest dev board package requires a much older Quartus? I couldn't find a download for Quartus 15.1.2, only 15.0.

I moved my testing to an Ubuntu 16.04 box, USB only (no PCIe, but connecting via USB) and I still encounter the same error in BTS. Here is a screenshot with console in the background showing a java exception. Note bup_webserver.sof is loaded (I didn't do that). The device has ethernet connected and is indicating an address I reserved, but it is different than the .1.100 indicated on the GUI. Anything I try from the Configure menu generates the "failed to get device" warning.