Forum Discussion
ywang161
New Contributor
New ContributorAny one knows how to post a support request on FPGA/Quartus in intel's mySupport page?
Altera's support link finally send me here:
https://supporttickets.intel.com/supportrequest?lang=en-US
But it seems there is no category for FPGA when I try to submit a ticket.
Has any one ever posted a request ticket before?
By the way, the problem I try to submit is , this bug seems to re-occur in Quartus Prime Pro 18.1.2:
https://www.intel.com/content/www/us/en/programmable/support/support-resources/knowledge-base/embedded/2018/error--18108---can-t-place-multiple-pins-assigned-to-pin-locatio.html
while I'm using stratix 10 for partial reconfig
1 Reply
MuhammadAr_U_IntelContributor
Hi, You need to register for Intel Premier Support, once you receive confirmation you will be able to create a ticket. https://www.intel.com/content/www/us/en/forms/fpga/fpga-premier-registration.html KBD link: https://www.intel.com/content/altera-www/global/en_us/index/support/support-resources/knowledge-base/tools/2018/how-do-i-register-myself-as-the-intel--premier-support-ips--for-.html Alternatively you may post your question in a new thread on Intel FPGA Forum and someone will assist you. https://forums.intel.com/s/ Thanks, Arslan
