Agilex 7 AGF027 FPGA 2x F-tile pcie IP system pll clock not working

Hello, We have an Intel Agilex 7 fpga dev kit from Intel, which features an AGFB027R24C FPGA (https://www.intel.com/content/www/us/en/products/details/fpga/development-kits/agilex/agf027-and-agf023...