why won't the Intel® Driver & Support Assistant check for updates since 10/19/2019 - all the apps does is take you to the faqs page - then if you choose "Get Started" the link takes you back to the faqs page again - it never scans your computer ?

You said, in you initial post, you were having trouble with only the "FAQs" page, which I just check again, and it is working fine.

Now, you have a different issue. What is the model number of your device? What version of Windows 10 are you using? 1903? What browser are you using? And, I want you to SPECIFICALLY CLEAR YOUR CACHE.

Provide more detail. Additionally, is it the graphics driver that just quits, or is it IDSA? Be specific. If you have a laptop, and the graphics driver does not install, that is an issue you need to solve with support from your laptop manufacturer.

Oh, ask the MS developers why Office 2019 does not use Windows Update. And, ask the Dell developers why they provide their own driver utility. Just using Dell as an example.

Doc