Forum Discussion

yashael's avatar
yashael
Icon for Occasional Contributor rankOccasional Contributor
5 years ago
Solved

Banned after saving a quartus project.

So, I finished making a quartus project along with platform designer project. After a while, I shut it down and exit the ssh shell suddenly I got an email Intel® DevCloud Account Deactivation Notice....
  • yashael's avatar
    yashael
    5 years ago

    Before 2 days ago, even if I went to that website, it instructed me to register. But when I tried registering it said there's already an account connected to my email, thus I can't get a new key.

    So, I emailed [email protected] again regarding this issue and they get back to me. After that I can register again, and the problem is solved.

AlekhyaV_Intel's avatar
AlekhyaV_Intel
Icon for New Contributor rankNew Contributor
5 years ago

Hi,


Thank you for posting in Intel Forums. We have contacted the DevCloud team regarding this issue. We will get back to you soon with an update. Meanwhile, could you please let us know which DevCloud were you using. Is it oneAPI or FPGA?


Regards,

Alekhya



  • yashael's avatar
    yashael
    Icon for Occasional Contributor rankOccasional Contributor
    5 years ago

    Are there any update on this?

    I received an email they added 120 days to my account, but I still can't access it via ssh.

    When I visited devcloud.intel.com/fpga they told me to enroll, but when I tried to enroll I got an error message saying my email is already associated with an account.