Forum Discussion

DHsu's avatar
DHsu
Icon for New Contributor rankNew Contributor
8 years ago

Please help restore the support case filed on the Altera website.

Hi,

The below support cases that were applied for on the Altera website after updation to the INTEL website are gone.Can you help me recover?

Intel Premier® Support Case Details:

Case Number

00284022

Case Subject

Post ERMA request: Duplicate from SR# 11417157

Case Number

00290618

Case Subject

Post ERMA request: Duplicate from 00283583.

Case Number

00316249

Case Subject

Post ERMA request: Duplicate from 00283559.

1 Reply

  • ChiaLing_T_Intel's avatar
    ChiaLing_T_Intel
    Icon for Contributor rankContributor
    8 years ago

    Hi DHsu,

    Sorry to let you know that we could not recover the Intel Premier Support page for you because your support interface has transitioned to Intel Intel Community page. The ERMA report will be delivered to your email once it is ready. We will continue support your request through Intel Community. and please do not hesitate to let us know if you need further assistance.

    Thank you

    Regards,

    Chia Ling