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samir_bhansali's avatar
samir_bhansali
Icon for Occasional Contributor rankOccasional Contributor
5 years ago

Intel BD-NVV-N3000-2 issue

After installing new FPGA card on PCIe x16 Slot, when we try to enter in BIOS server is halting in BIOS with error "Nmi activated - system halted".

Note : It’s booting to OS without any issue.

Server Product Code : LWF2208IR848505
Server S/N : BQF900200624
FPGA Model : BD-NVV-N3000-2
FPGA S/N : 644C36123B68
Intel BIOS : 02.01.0012

OS : CentOS 7.7

Please find attached lspci output.

Need your help to resolve this issue, can you please escalate this issue to Intel core development team. We are assuming this is not an hardware failure issue, it could be due to compatibility issue or new modified/beta BIOS can resolve this issue.

33 Replies

  • JonWay_C_Intel's avatar
    JonWay_C_Intel
    Icon for Frequent Contributor rankFrequent Contributor
    5 years ago

    Hi @samir_bhansali

    I dont see the card in your PCIe Bus.

    What is the state of LED at the card back panel? Is it blinking 1sec interval? If yes, you do not have enough airflow to cool the card

    OR

    You do not have enough power for the card. You need to connect the AUX power to the card.

    • samir_bhansali's avatar
      samir_bhansali
      Icon for Occasional Contributor rankOccasional Contributor
      5 years ago

      Hi Jonway,

      LED is blinking 1sec.

      Aux power cable is connected to FPGA card which was delivered with Intel server.

      Server is installed in datacenter and there is sufficient cooling.

      • JonWay_C_Intel's avatar
        JonWay_C_Intel
        Icon for Frequent Contributor rankFrequent Contributor
        5 years ago

        Hi @samir_bhansali

        When the FPGA Die Temperature hits 100C, it will shutdown the card. I believe the card does not shutdown instantly upon power up, you may take awhile for the card to heat up. While it is still operational, run "watch -d -n 1 fpgainfo bmc"...monitor the card...if the FPGA Die temperature goes into the 90-100C range - you do not have enough cooling.