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davidcastells's avatar
davidcastells
Icon for New Contributor rankNew Contributor
5 years ago
Solved

Frozen Job in Devcloud

I have a frozen job in DevCloud. Time quota was 6 hours, but it's been running for more than 62 hours. I try to kill it with qdel <job id> but I get qdel: Server could not connect to MOM <jo...
  • davidcastells's avatar
    davidcastells
    4 years ago

    Let me add (for others having the same problem) that the DevCloud team finally cancelled my pending job.

    A general good advice is to always include a deadline in your batch jobs to avoid any issue with the queueing system in case something strange happen.

Lawrence_L_Intel's avatar
Lawrence_L_Intel
Icon for Occasional Contributor rankOccasional Contributor
5 years ago

Do you know which server you launched the job from? If so, you can log back into the same server, you can try ps -auxw and kill -9 the job ID. Sometimes that kills the job. Make sure you use the walltime construct in batch mode so you don't time out i the future.

Thanks,

Larry

Lawrence_L_Intel's avatar
Lawrence_L_Intel
Icon for Occasional Contributor rankOccasional Contributor
5 years ago

Let me add if you post here and dont see a response, try fpgauniversity@intel.com . We have a fairly small team moderating technical inquiries on the FPGA devcloud, and dont check the forum frequently.

Thanks

Larry

  • davidcastells's avatar
    davidcastells
    Icon for New Contributor rankNew Contributor
    5 years ago

    Thanks Lawrence,
    I already sent them 2 maills (last saturday, and yesterday) but I have no response.

    • davidcastells's avatar
      davidcastells
      Icon for New Contributor rankNew Contributor
      4 years ago

      Let me add (for others having the same problem) that the DevCloud team finally cancelled my pending job.

      A general good advice is to always include a deadline in your batch jobs to avoid any issue with the queueing system in case something strange happen.