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PrivateIsland's avatar
PrivateIsland
Icon for New Contributor rankNew Contributor
10 days ago

Downloading AI Suite deb file returns text file

Hello,

I'm at the Altera Download Center.  I have tried to download the *.deb version for the  FPGA AI Suite Version 2026.1.1.   After selecting the "Accept" option in the Software License Agreement modal box, the web server returns a text file for the .deb binary.   

I believe there is a bug with your web server configuration for this file that fools my browser into believing it's downloading a text file.  It's difficult to debug the page myself since the Accept button seems to trigger a JS event.   

I'm using Firefox on Ubuntu Linux 24.04.    

Thank you

ai suite

4 Replies

  • JohnT_Altera's avatar
    JohnT_Altera
    Icon for Regular Contributor rankRegular Contributor
    9 days ago

    Hi,

     

    May I know if you can download the file? I have try to download it and does not face any issue. May I know what is the size of the deb file? 

     

    Are you downloading from https://www.altera.com/downloads/add-development-tools/fpga-ai-suite-version-2026-1-1?

  • KevinD_Altera's avatar
    KevinD_Altera
    Icon for New Contributor rankNew Contributor
    8 days ago

    Hello,

    I have contacted our internal team to get this issue resolved. In the meantime, please try using Chrome on Ubuntu 24.04LTS. 

    I was able to get the .deb to download properly with Chrome on Ubuntu.

    Thank you and sorry for any inconvenience this may have caused,

    Kevin

  • PrivateIsland's avatar
    PrivateIsland
    Icon for New Contributor rankNew Contributor
    4 days ago

    Thank you both for the replies. 

    We avoid all Google due to countless times they have been caught spying on their users.  Please test your website with all major browsers (including Firefox). 

    I was able to retrieve the *.deb file once as a binary in many tries with Firefox.  I'm not sure why it worked the one time.   

    The good news is that we're moving forward at this point.

    Thank you again, and I'm looking forward to you making your website compatible with all major browsers.  

    • KevinD_Altera's avatar
      KevinD_Altera
      Icon for New Contributor rankNew Contributor
      3 hours ago

      Hello,

      The issue with Firefox has been resolved and you should be able to download it. Please reach out if you have any other questions

       

      Kevin D