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Takashi69's avatar
Takashi69
Icon for New Contributor rankNew Contributor
3 years ago

DK-DEV-1SGX-L-A operating issue.

Dear Intel team,

Thank you for your support.

We have problem the Dev board DK-DEV-1SGX-L-A.

I believe our specialist Aaron-san open the case for us.

Case# 00777840

The customer purchased two of those.


When he applied power, LED is off and cooling fan isn't moving at all. But other one does and perfectly fine.

Could you verify this issue as defective?

Thank you for your patience.
Kind Regards,
Takashi
T4513600

2 Replies

  • NazrulNaim_Intel's avatar
    NazrulNaim_Intel
    Icon for Regular Contributor rankRegular Contributor
    3 years ago

    Hi,


    Thank you for reaching out. Allow me some time to look into your issue. I shall come back to you with findings.


    Thank you for your patience.


    Best Regards,

    Nazrul Naim


  • NazrulNaim_Intel's avatar
    NazrulNaim_Intel
    Icon for Regular Contributor rankRegular Contributor
    3 years ago

    Hello,


    This case will be closed and will be moved to IPS case 00781874.


    Regards,

    Nazrul Naim