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yashael's avatar
yashael
Icon for Occasional Contributor rankOccasional Contributor
5 years ago
Solved

Banned after saving a quartus project.

So, I finished making a quartus project along with platform designer project. After a while, I shut it down and exit the ssh shell suddenly I got an email Intel® DevCloud Account Deactivation Notice....
  • yashael's avatar
    yashael
    5 years ago

    Before 2 days ago, even if I went to that website, it instructed me to register. But when I tried registering it said there's already an account connected to my email, thus I can't get a new key.

    So, I emailed [email protected] again regarding this issue and they get back to me. After that I can register again, and the problem is solved.

BoonBengT_Altera's avatar
BoonBengT_Altera
Icon for Moderator rankModerator
5 years ago

Hi @yashael,

Please try access the following link --> https://devcloud.intel.com/fpga/connect/
If I understand the situation correctly, as you have already received the email you need to download the SSH key to access the DevCloud I assume, if that is the case, please do access the link mention above and login with the account that has been created.

Note: sometime there might be some caching in the browser that cause some error, hence if you are using chrome please do try in the incognito mode to see if you are able to login see the login page.

Best Wishes
BB