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Residentx's avatar
Residentx
Icon for New Contributor rankNew Contributor
4 years ago
Solved

RE: Identity Issues when logging in for FPGA Training

This has been an issue for a long time but I trusted what Intel employees told me and that was a mistake. I need to open a case (I did earlier) and post for support. Let me tell you the details. ...
  • RichardT_altera's avatar
    RichardT_altera
    4 years ago

    Hi @Residentx

    I am glad that Intel IT has contact you on this, please continue to work with them on this issue.
    Fyi, the training instructor is working with the IT on this issue as well.


    As there is already a case duplicated, I will now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.

    Best Regards,
    Richard Tan

    p/s: If any answer from the community or Intel support are helpful, please feel free to give Kudos.

RichardT_altera's avatar
RichardT_altera
Icon for Super Contributor rankSuper Contributor
4 years ago

Hi @Residentx

I have filed a ticket to the IT team. Could you try to uninstall and reinstall webex?

Best Regards,
Richard Tan

p/s: If any answer from the community or Intel support are helpful, please feel free to give Kudos.

  • Residentx's avatar
    Residentx
    Icon for New Contributor rankNew Contributor
    4 years ago

    @RichardTanSY_Altera

    I opened a case #: 05218594 on this a couple of days of ago. They contacted and started work on it yesterday.

    I don't have webex installed. I used the Browser version